Frequently Asked Questions

After landing, collecting your baggage, and clearing customs at Bandaranaike International Airport (CMB), proceed into the main Arrivals Lobby. Your dedicated chauffeur will be standing by holding a personalized sign with your full name. We also contact you via WhatsApp before your flight.

We monitor all flights live. Whether your flight arrives ahead of schedule or is delayed by several hours, your chauffeur will adjust their pickup time automatically at zero extra waiting charge.

Via the Southern Expressway (E01), a transfer from Colombo Airport to Bentota takes roughly 1.5 hours (110 km). A transfer to Galle Dutch Fort takes approximately 2 hours (155 km).

No. Taxilanka operates with transparent per-kilometer and daily rates. Base fares are displayed upfront before booking. Highway expressway tolls (Rs. 300 - Rs. 1,000 depending on exit) can either be paid directly at toll booths or included in an all-inclusive quote.

We accept online Visa and MasterCard payments via our secure Marx IPG payment gateway, as well as direct cash in Sri Lankan Rupees (LKR), USD, EUR, or GBP paid to your chauffeur driver at the end of the trip.

Yes! We offer an automatic 25% discount on Up & Down (round-trip) journeys across Sri Lanka when scheduled in advance through our online calculator or WhatsApp.

For 1-2 passengers with 2 large bags, a Mini Car or Sedan is ideal. For 3-4 passengers with 3-4 large suitcases, an SUV or Mini Van is recommended. For families or groups of 5+ with extensive luggage or surfboards, choose our High-Roof Passenger Van.

Yes! Child safety seats and infant capsules can be fitted on request in Sedans, SUVs, Mini Vans, and Passenger Vans. Simply check the box or inform us on WhatsApp during booking.

Yes, 100% of our cars, SUVs, and passenger vans feature dual air conditioning. Only the open-air Tuk Tuks are non-AC by design.

Yes, our tour drivers are licensed English-speaking tourist chauffeurs registered with the Sri Lanka Tourism Development Authority (SLTDA). They are knowledgeable about Sri Lankan history, flora, fauna, and local culture.

Most tourist hotels in Sri Lanka provide complimentary driver quarters. For hotels or villas that do not, our all-inclusive tour quotes include the driver allowance so you never have to worry about unexpected expenses.